CRM

Align DMS’s will foster valuable relationships with your customers to improve revenue.

Align DMS has over 7 years of CRM experience addressing customers needs.  We provide peace of mind for business owners because we understand a customers’ value.  Here’s what we focus on…

Maximize your WiFi for Marketing

 Most businesses offer their costumers free WiFi as a courtesy, and customers appreciate this.  But wouldn’t you like to turn that courtesy into building customer loyalty through customer relationship management while improving your top line? Using your WiFi, that is exactly what Align DMS & Zenreach will do.

Analytical data drives sales

Using Align DMS & Zenreach we will collect valuable analytical data from your customers to create targeted campaigns resulting in increased sales.  Here are a few examples of the valuable information that we collect:

how often they visit | their age | their gender | what time did they visit | when they last visited

This data allows us to tailor your marketing campaigns based on your customers’ needs & wants.

Proper Reputation Management is a revenue generator

Align DMS understands the importance of a positive experience because that experience will influence others.  Here are a few useful stats on review sites & how they influence your customers. 

Positive reviews make 73% of consumers trust a local business more

49% of consumers need at least a four-star rating before they choose to use a business

Zenreach allows your customer to directly rate their experience.  4 or more stars they are instructed to post to a review site.  3 or less stars, management receives a message.

Yelp & Facebook are local consumers’ most trusted review sites, followed by Google & BBB.org

Responding to reviews is more important than ever, with 30% naming this as key when judging local businesses

Digital Consumers VOTE!

Don’t be scared of a positive or negative review, Align DMS will make it work for you!  Rest easy knowing that our understanding of reputation management conveys the proper message.  We pride ourselves on keeping your Reputation intact.

Align can convert your critics: Connect with Align

Stats provided by Bright Local Local Consumer Review Survey